If you get a call from someone claiming to be Social Security--and you have not filed an application or initiated some contact with Social Security--it is more than likely a scam call.
Social Security does not routinely conduct business by phone unless you have some ongoing business with them, like an application for benefits.
There are several scams going around in which someone calls saying they are with Social Security.
They may say there is suspicious activity with your Social Security number. Always a scam.
They might say that illegal activity has been detected with your Social Security number or account. Always a scam.
They sometimes tell you that your Social Security number or account is being "frozen" and you need to take action. Always a scam.
These phony callers are often fishing for your SSN, date of birth, address or bank information. They may promise you extra benefits, more money or some other benefit to entice you to provide information. Don't fall for it.
What To Do If You Suspect You Are Getting a Scam CAll
1. Do not provide any personal identifying information. If it really is Social Security calling, they already have your Social Security number. Do not provide it. Do not give your birthday or address.
2. Ask where the caller is calling from (city and state).
3. Ask the caller for the Social Security number they are calling about. If they can't provide it, it is NOT the Social Security Administration calling.
4. State frankly that you are suspicious of the call. Tell the caller you will hang up and call your local Social Security office. A legitimate Social Security employee will NOT try to pressure you into speaking to them.
5. Hang up.
6. Do NOT call a number provided by the suspicious caller. Look up the number for your local Social Security office on your own and call that number. Provide your Social Security number and other information ONLY after you are certain who you are talking to.
Remember that Social Security usually does business by US mail, not by phone (unless you have initiated business with them recently).
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